Thank you for shopping with Crown & Clasp. Our jewelry is sourced from independent fulfillment partners, so available shipping services, costs, and delivery estimates can vary by item and destination.
Where we ship
Enter your shipping address at checkout to see whether the items in your cart can be delivered to your location. Availability varies by product and fulfillment partner. A destination appearing on the website does not guarantee that every item can ship there.
Shipping costs and delivery estimates
Available shipping methods, prices, and any checkout delivery estimates are shown before you place your order. We do not advertise a storewide flat rate, free-shipping threshold, or guaranteed delivery date unless that offer is specifically displayed at checkout.
Order processing is separate from carrier transit. Preparation and dispatch times depend on each supplier. Transit dates shown at checkout or by a carrier are estimates unless explicitly identified as guaranteed. If you need an item for a specific date, contact us before ordering so we can help you check available information.
Orders with multiple items
Products may ship from different suppliers or facilities and can arrive in separate packages at different times. One checkout can therefore result in multiple shipment notifications or tracking numbers. Review the total shipping charge in checkout before payment.
Tracking and order updates
When tracking details become available through our fulfillment partners, we will provide them through Shopify's order notifications or order status page. Tracking may take time to update after a label is created.
International orders, customs, and duties
International shipping is available only where the selected supplier and checkout offer it. Customs duties, import taxes, or brokerage charges may apply depending on destination and how the shipment is handled. Check the amount collected at checkout and consult your local customs authority if you need to understand additional import charges.
Address changes, delays, and missing packages
Check your delivery address carefully before submitting payment. If you notice an error, contact us promptly with your order number; changes are not always possible once fulfillment begins. If tracking is delayed, your parcel appears lost, or your order arrives damaged or incorrect, please email isaaczakideorosan@gmail.com with your order number and relevant tracking details or photos. We will review the issue and help coordinate next steps with the shipping or fulfillment partner.
For return information, read our Returns & Exchanges policy. For additional assistance, visit Order Help or Contact Us.