Shipping policy

Shipping & Delivery Policy

Crown & Clasp

Thank you for shopping with Crown & Clasp. We are committed to providing a reliable, transparent, and convenient shopping experience.

Shipping Destinations

Crown & Clasp offers domestic and international shipping to destinations supported by our fulfillment partners.

Shipping availability depends on the selected products, supplier, and delivery address. Available shipping options will be displayed at checkout.

Order Processing & Delivery Times

Processing and delivery times vary depending on the product, fulfillment partner, and shipping destination.

Processing time is separate from shipping transit time.
Available shipping methods and estimated delivery dates will be displayed at checkout when supported.
Delivery estimates are not guaranteed unless explicitly stated.
Holidays, customs processing, weather, and carrier delays may affect delivery.

If you need an item by a particular date, please contact us before purchasing.

Shipping Costs

Shipping rates are calculated based on your order, shipping destination, and available delivery methods.

All applicable shipping charges will be displayed at checkout before payment.

Free shipping is available only when specifically offered through an eligible promotion or checkout shipping option.

Multiple Shipments

Because Crown & Clasp partners with multiple suppliers, products ordered together may arrive in separate packages.

Each shipment may have a different delivery date and tracking number.

Order Tracking

Once tracking information becomes available, customers will receive shipment updates through their order notifications or Shopify order status page.

Tracking information may take additional time to update after shipment processing.

International Shipping & Customs

International customers may be responsible for import duties, taxes, customs fees, or other charges not collected at checkout.

Shipping availability and import requirements vary by destination.

Please review your country's customs regulations before placing an order.

Incorrect Shipping Information

Customers are responsible for providing an accurate delivery address.

If you notice an error, contact us immediately. Address changes cannot be guaranteed once fulfillment has begun.

Lost, Delayed, or Damaged Packages

If your order is delayed, missing, damaged, or incorrectly delivered, please contact our support team.

Include your order number, tracking information, and photographs when applicable.

We will investigate the issue with the fulfillment partner and help arrange an appropriate resolution in accordance with applicable consumer rights.

Returns & Exchanges

Please review our Returns & Exchanges Policy for return eligibility, refund information, and exchange procedures.

https://crownclasp.store/pages/returns-exchanges

Customer Support

For shipping questions or order assistance, contact: